Consultancy Services we specialise in:
Review, Analysis and Reporting services include:
- Existing management systems reviews and reports
- Gap-analysis reporting against ISO requirements
- Investigations into root-causes of problems
- Identification of important improvement areas
- Reporting findings based on relevant ISO requirements
- Presentation and discussion of findings with top management
- Recommendations and advice on how to achieve systems certification
Documentation services include:
- Confidential document review and editing
- Quality / Environmental / Safety / Security Manuals
- Management / Operating / Technical Procedures and Forms
- Contingency / Emergency / Business Recovery Action Plans
- Quality / Environmental / Safety / Management Plans
- Inspection & Test Plans / Checklists / Flowcharts
- Work Instructions / Method Statements
Training services include:
- Executive briefings on requirements of standards and
specifications
- Awareness seminars on requirements of standards and specifications
- Hands-on management system implementation workshops / coaching
- Hands-on internal auditor workshops (Quality / Environmental / Safety)
- Management Representative (MR) and Deputy MR (DMR) workshops
- Tailor-made internal auditor / MR / DMR refresher workshops
- Hands-on document writing / development workshops
Implementation services include:
- Hands-on consultancy and internal audit advisory services
- Clarification, support and hands-on assistance to relevant staff
- Enhanced staff understanding of management system requirements
- Listening to, discussing with and resolving expressed staff concerns
- Developing practical applications for effective management systems
- Further investigating root-cause(s) of management problems
- Reporting and discussing system progress to management
Auditing services include:
- Internal (1st Party) audits and reports
- Supplier (2nd Party) audits and reports
- External (3rd Party) audits and reports
- Investigating causes of nonconformities
- Discussing and determining remedial actions
- Reviewing correction, corrective and preventive actions
- Reporting compliance with requirements to top management
Retained services include:
- Maintaining, updating and improving existing management systems
- Conducting and reporting internal audits and supplier audits
- Developing and improving existing management practice
- Drafting requirements of additional / new standards
- Assisting internal audit preparation and conduct
- Attending client offices during external audits
- Representing clients as the MR / DMR